Privacy Policy

Account information

When you create an account, we may collect:

• Name
• Email address
• Username and profile information
• Authentication information provided through Google, Apple, email, or other login providers

Educational information

To provide our services, we may collect:

• Course information
• Class schedules
• Timetables
• Academic sessions and semesters
• Study materials
• Uploaded documents, PDFs, images, and scans
• Notes, flashcards, cheat sheets, study sets, folders, and assistant conversations generated or stored within Clevaly
• Contacts, only if you choose to grant contacts permission, so Clevaly can help you find classmates or invite people to shared study spaces

Usage information

We automatically collect information about how you use Clevaly, including:

• Features used
• Pages and screens viewed
• Device information
• Browser information
• App performance data
• Session activity
• Crash, diagnostic, and error information

Analytics and error monitoring

We use third-party analytics and monitoring tools, including PostHog and Sentry.

These services help us understand product usage, diagnose technical issues, detect crashes, and improve the platform.

We use your information to:

• Provide and maintain Clevaly
• Generate study materials
• Organize academic information
• Improve AI-powered features
• Process payments and subscriptions
• Provide customer support
• Detect abuse, fraud, or security incidents
• Improve product performance and reliability
• Communicate updates and service information
• Review reports and moderate public or shared user-generated content

Clevaly uses artificial intelligence services provided by third-party providers, including OpenAI and Google Gemini.

When you upload documents or request AI-powered features, relevant content may be securely processed by these providers to generate study materials, notes, flashcards, summaries, explanations, assistant responses, and other educational content.

We do not guarantee that AI-generated content will always be accurate, complete, or free of errors. Users are responsible for reviewing AI-generated outputs before relying on them for academic or educational purposes.

Documents uploaded to Clevaly may be stored on our systems to:

• Maintain study materials
• Regenerate content
• Support future features
• Improve user experience

Unless deleted by the user or otherwise required by law, uploaded materials may remain stored until the associated account is deleted.

If you purchase a subscription or paid feature, payment information is processed by third-party payment providers, app stores, or subscription infrastructure providers. We do not store full payment card information on our servers. Payment providers may collect information necessary to process transactions, manage subscriptions, prevent fraud, and provide purchase support.

We do not sell personal information.

We may share information with:

• AI service providers
• Cloud hosting providers
• Authentication providers
• Analytics providers
• Error monitoring providers
• Payment processors and app store subscription providers
• Customer support and communications providers
• Legal authorities when required by law

These providers may process information only as needed to provide services to us, comply with law, protect users, or secure the platform.

Certain study materials, notes, flashcards, folders, profiles, classes, or other content may be shared publicly or with other users if you choose to make them available.

You are responsible for ensuring that publicly shared content does not contain confidential information, personal information about others, or copyrighted information you are not authorized to share. Users may report public content or block users from public profile and study set pages.

We take reasonable technical and organizational measures to protect user information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Clevaly is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Your information may be processed and stored in countries different from your country of residence. By using Clevaly, you consent to such transfers where permitted by law.

Depending on your location, you may have rights to:

• Access your information
• Correct inaccurate information
• Request deletion of information
• Object to certain processing activities
• Request a copy of your data
• Deny or revoke device permissions, such as camera, photo library, notifications, and contacts, in your device settings

Requests may be submitted through our support channels.

Users may request deletion of their account from app settings or through support. Upon deletion, we will remove or anonymize personal information within a reasonable period, except where retention is required by law, security, fraud prevention, billing, backup, or legitimate business purposes.

We may update this Privacy Policy from time to time. Updates will be posted on this page and become effective upon publication unless otherwise stated.

If you have questions regarding this Privacy Policy, please contact Clevaly Support at support@clevaly.io. For copyright requests, contact dmca@clevaly.io.

See also our Terms of Service.